Your first home is a big moment. We treat it that way.
Clear guidance, honest advice, and support that goes beyond the application.
Buying your first home is a big step — and it can feel overwhelming.
Buying your first home is a major step
It’s normal to feel overwhelmed by the decisions, numbers, and rules involved.
From understanding how much you can really afford, to navigating loans, grants and lender requirements, there’s a lot to take in.
We help first-home buyers break the process down clearly, understand their options, and move forward with confidence — not guesswork.
Why first-home buyers choose Extra Mile
- Australian home loan experts with deep local market insight
- Clear, step-by-step guidance
- Honest advice, no pressure
- Support from first questions through to settlement
Big decisions. Real guidance. Real outcomes.
What clients say after going through the process with Extra Mile.
Posted on Carlos Andres Alzate LoperaTrustindex verifies that the original source of the review is Google. Working with Extra Mile has been an exceptional experience for us from start to finish. Their warm, friendly approach instantly makes you feel supported and understood, which is something truly rare in the financial industry. Juan Pablo and all the team always take the time to explain every detail clearly, answer all your questions with patience, and genuinely care about helping you make the best decisions for your situation. Their professionalism, transparency, and dedication made the entire process smooth and stress-free. If you’re looking for someone reliable, knowledgeable, and genuinely kind, I couldn’t recommend them enough. An outstanding service that goes above and beyond.Posted on Mauricio CarrizosaTrustindex verifies that the original source of the review is Google. A couple of months ago, I had the pleasure of engaging the services of Extra Mile Financial Services. They genuinely worked in my best interest throughout the entire mortgage process for my first home. Initially, they helped me secure a great home loan, even though I was expected to miss out on one of the government first home buyer benefits. Later, when the government eased the restrictions, we thought I still wouldn’t qualify, but thanks to Juan Pablo going the extra mile, I was able to access all the benefits. The most admiring part is that there where tight deadlines as we requested a settlement date extension and interests were going to be applied, but thanks to Juan Pablo and his team's persistance the whole process was successfully achieved in a matter of days, not even weeks, no extra interest was charged! On top of that, I secured a better interest rate and lower fees than my original option. Juan Pablo and his team were always communicative, ahead of schedule, and incredibly proactive. They also recommended an excellent conveyancer, making the whole experience smooth and stress-free. Truly professional, attentive, and dedicated. They really do go the extra mile! Highly recommended.Posted on Thiago LessaTrustindex verifies that the original source of the review is Google. I recently had the pleasure of working with Juan Pablo and Jose to buy my first home, and I couldn't be happier with the experience! From start to finish, they were super professional, responsive, and supportive. They always took my calls, answered my questions, and kept me updated every step of the way. I'm so grateful for their help in securing me my new home. Highly recommend Extra Mile and his team. 5 stars isn't enough, but it's all I've got 😊Posted on maria naranjoTrustindex verifies that the original source of the review is Google. Extra Mile goes above and beyond to provide the best services possible. They are responsive and always with a great attitude and endless kindness. Their encouragement and professionalism was second to none and they always had the right answers to our endless questions. This is the second time we engage their services and will continue to do so if needed in the future. Such a great, dedicated, committed and generous team. Love your work guys. Thanks for everything you've done for us! Pablo and Maria :)Posted on José RosTrustindex verifies that the original source of the review is Google. Juan Pablo and Sebastian were incredibly helpful and provided excellent End to End customer service. They were able to unlock equity that I had been advised previously it would be possible. Highly recommended!Posted on Cristian CastañoTrustindex verifies that the original source of the review is Google. Excellent service throughout the entire process! The team was professional, supportive, and made everything smooth and stress-free. I’m very happy with the loan and highly recommend them.Posted on Jorge RangelTrustindex verifies that the original source of the review is Google. Juan Pablo and Jose were absolutely terrific! Not only did they provide us with outstanding financial advice, but they also guided us through every step of the lending process—even throughout the purchase of our new home. We highly recommend them to anyone looking for expert, reliable service.Posted on Michelle victoraTrustindex verifies that the original source of the review is Google. Helpful every step of the way and committed to finding the best solutions for their clients.Posted on Marlo Misael Reyes MuñozTrustindex verifies that the original source of the review is Google. Juan Pablo and his team were fantastic in helping us set up our long-term goals and property investment plan. He listened to our needs and tailored a strategy that put us in the best position to secure great mortgages. Highly recommend!Posted on Dane EvansTrustindex verifies that the original source of the review is Google. We could not have been happier with Pablo and the Team at Extra Mile Financial Services. Feeling a bit anxious about our potential first home loan, Pablo completely put our mind at ease and was a wonder when it came to finding the best solution for us in the face of many challenges. On a personal note, Pablo filled us with nothing but confidence that he was working in our best interests, and searching for what was best for us and our family. Not only a great Mortgage Broker, but a great bloke as well! Thank you so much Extra Mile Financial Services.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
How buying your first home works
Step 1 - Understand your borrowing power
We assess your income, savings, expenses and goals to give you a clear and realistic picture of what you can afford — before you start house hunting.
Step 2 - Choose the right loan and incentives
We explain loan options in plain English and help you understand which government grants or schemes you may be eligible for.
Step 3 - Apply with confidence
We manage the application process, liaise with lenders, and guide you through each step right through to settlement.
Understanding your first-home buyer options
Buying your first home isn’t just about finding a property — it’s about choosing a loan structure and pathway that fits your situation.
Deposit requirements, government incentives, lender policies and borrowing limits can all vary depending on your circumstances. Some options prioritise getting you into the market sooner, while others focus on long-term affordability and flexibility.
Our role is to help you understand the trade-offs, explain what applies to you, and guide you toward decisions that make sense both now and in the years ahead.
Common questions first-home buyers ask - Feeling unsure about the process? You’re not alone.
- Not sure how much you can borrow?
- Confused about grants and incentives?
- Unsure how much deposit you really need?
- Worried about making the wrong financial decision?
You don’t have to figure it out on your own.
We break everything down clearly, answer your questions honestly, and help you move forward with confidence.
A trusted team beyond your home loan
We regularly work with experienced buyers agents, conveyancers, inspectors and financial planners to support first-home buyers beyond the loan itself.
Requirements vary by lender, but most first-home buyer applications involve:
- Identification
- Proof of income
- Details of savings and expenses
- Bank statements
- Information about the property (once selected)
We’ll guide you on what’s needed and when, so you’re never scrambling at the last minute.
Frequently asked questions
Do I need a deposit to buy my first home?
In most cases, yes — but the amount can vary. Depending on your situation, you may be able to buy with a lower deposit or access specific first-home buyer schemes. We’ll explain what applies to you.
What grants am I eligible for?
Eligibility depends on factors such as the property price, location and your circumstances. We’ll help you understand what may be available and how to apply.
How long does the process take?
Every situation is different, but once your application is submitted, approvals can often be achieved within a few weeks. We’ll keep you informed at every stage.
Will buying my first home affect my future options?
Your first loan structure can influence flexibility later on. We’ll help you consider both short-term affordability and longer-term implications.
Can I speak to someone before I start looking at properties?
Absolutely. Many first-home buyers speak with us early to understand their position before making any commitments.
Contact us
Our Adelaide office
We’re based in Adelaide and support clients across South Australia and Australia-wide.